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Channel: Tim Hindle
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Idea: Corporate social responsibility

Fly Title:  Idea Rubric:  The idea that corporations bear a responsibility that stretches beyond their shareholders is not new Location:  The idea that corporations bear a responsibility that...

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Idea: Cost-benefit analysis

Fly Title:  Idea Rubric:  All of us do intuitive cost-benefit analyses every day of our lives Location:  Cost-benefit analysis is a weighing-scale approach to making business decisions: all the pluses...

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Idea: Cross-selling

Fly Title:  Idea Rubric:  The synergistic notion that buyers of one of a firm's services would become customers for another Location:  Cross-selling is an idea that became popular in the late 20th...

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Idea: Culture

Fly Title:  Idea Rubric:  The environment created by the priorities a company sets Location:  A company's culture is the environment created by the priorities it sets. Sometimes those priorities are...

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Idea: Customer relationship management

Fly Title:  Idea Rubric:  A way of designing structures and systems so that they are focused on providing consumers with what they want, rather than on what a company wants them to want Location:...

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Idea: Differentiation

Fly Title:  Idea Rubric:  The value of differentiation increases the more that products come to resemble each other Location:  In Michael Porter's ground-breaking work on the competition of the firm...

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Idea: Diversification

Fly Title:  Idea Rubric:  When companies become nervous about putting all their commercial eggs into one basket Location:  From time to time companies that are primarily in a single line of business...

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Idea: E-commerce

Fly Title:  Idea Rubric:  Embracing all the ways of transacting business via electronic data, but most closely identified with commerce transacted over the internet Location:  The term e-commerce...

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Idea: Franchising

Fly Title:  Idea Rubric:  A system of marketing that enables firms to increase their turnover without increasing their assets Location:  Franchising is a system of marketing that enables firms to...

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Idea: Innovation

Fly Title:  Idea Rubric:  Everybody recognises companies that do it well Location:  Innovation is “a creative idea that has been made to work”, wrote David Hussey in his book “The Innovation...

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Idea: Lean production

Fly Title:  Idea Rubric:  It aims to combine the flexibility and quality of craftsmanship with the low costs of mass production Location:  Lean production is the name given to a group of highly...

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Idea: Mass production

Fly Title:  Idea Rubric:  Based on the principles of specialisation and division of labour as first described by Adam Smith Location:  Mass production is a way of manufacturing things en masse (and...

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Idea: Mentoring

Fly Title:  Idea Rubric:  Mentors differ from executive coaches in that they need to have an overall appreciation of the job of the person that they are mentoring Location:  Mentoring is a...

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Idea: Offshoring

Fly Title:  Idea Rubric:  Economists argue that offshoring is a win-win phenomenon Location:  Offshoring—the wholesale shifting of corporate functions and jobs (particularly those of back-office...

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Idea: Operations research

Fly Title:  Idea Rubric:  The use of computer modelling and the simulation of business processes as a means of coming up with improvements in the way that things are done within an organisation...

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Idea: Product life cycle

Fly Title:  Idea Rubric:  The idea that products, like people, have a birth, a life and a death, and that they should be financed and marketed with this in mind Location:  This is the idea that...

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Idea: Quality circle

Fly Title:  Idea Rubric:  Criticised as a formalised hunt for people to blame for the problems that it identified Location:  The idea of the quality circle was first introduced by a number of large...

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Idea: Segmentation

Fly Title:  Idea Rubric:  The idea of segmentation has spread beyond its consumer origins Location:  Segmentation is the process of slicing a market for a particular product or service into a number...

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Idea: Span of control

Fly Title:  Idea Rubric:  A manager’s span of control is the number of employees that he or she can effectively be in control of at any one time Location:  A manager's span of control is the number of...

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Idea: Strategic alliance

Fly Title:  Idea Rubric:  Alliances are often said to be like marriages Location:  A strategic alliance is a relationship between two or more organisations that falls somewhere between the extremes of...

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